Tuesday, August 17, 2010

American Airlines App: there’s only one thing that I don’t like about it

Yesterday American Airlines released a GREAT NEW APP for iPhone and other iOS devices. The App is extremely well done. It offers the things you would expect like the ability to log into your frequent flyer account, see your upcoming flights, check schedules and book new flights, see terminal maps, and get push notifications of departure times and gate changes. That's all great! There are several other travel Apps out there that do similar things. Where the American Airlines App goes beyond the basics is that it lets you track your Elite status progress, it lets you get your electronic boarding pass right in the App and most importantly it lets you check your place on the upgrade/standby list. These are the kinds of things that only a native Airlines App can offer. They even threw in a AA Sudoku Game. That's thinking outside of the box. Who else gives you a game to play in their business app for those times while you'll have to wait? Very clever idea! They even built in a feature that lets you snap a pic of your car and add a quick note to help you remember where you parked after a long trip. The developer of this App gets it!

So what's the one thing I don't like?

It's a major thing actually and it's one that American Airlines can't fix. The problem is that this is not Delta Airline's App :) I'm joking of course, the App is GREAT! However, I personally almost never fly AA because I live near a Delta hub. I can't remember the last time I was on an AA flight. This App is so perfect that I just wish Delta had one just like it. It clearly sets the example as to how to do a native airline travel app right! Fantastic work American Airlines, my hats off to you!
If you are an AA flyer, then you should download this FREE App immediately!
Get the American Airlines App here from the

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